Quality of care, health workers’ well-being and COVID-19

Nurses are central players in the provision of quality health care globally. In the COVID-19 pandemic, factors such as a shortage of medical resources, long busy shifts, restrictions on socialization, and the pain of losing infected colleagues, as well as the fear getting infected and infecting family members, have contributed to high levels of stress among nurses. Although neonatal units have not been at the epicenter of the current pandemic, similar challenges have also been raised for neonatal nurses.

In this brief, we share their COVID-19 related experiences and challenges, highlight strategies they used to manage the challenges and show how elements of the communication skills and emotional competence course helped them cope. Quality of care health workers well being and COVID-19.